Conversational AI for Elevated Travel Support

Transform Travel Support with Conversational AI

Assist customers on each step of their travel journey with generative AI-powered simplified and personalised conversations.

Fostering success for 500+ customers

Real time Support

Connect, Anytime, Anywhere

Support travellers 24/7 in multiple languages with chatbots and voice bots handling common queries, around ticket booking, cancellation, modification and more while critical issues are routed to agents quickly. Use a unified inbox and Generative AI tools to empower agents across channels.

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80+ Languages Supported

Tailored Customer Experiences

Speak customers’ language, support them in their time zones, and foster personal connections to drive 45% higher retention.

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Omnichannel Experience

Engage where your Customers are

Connect effortlessly via WhatsApp, Facebook, website, and in-app. Integrate CRM data, loyalty insights, and third-party stacks for comprehensive customer understanding.

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Analytics

Actionable Data

Harness conversation intelligence, and agent productivity data for strategic planning of resources and customer-centric engagement strategy.

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Agent Assist

Seamless Transfer

Transfer complicated queries seamlessly to the right agent in the right department with a complete conversation summary. Empower agents with a 360-degree customer view and generative AI tools for exceptional support.

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Elevate Your Guest Experience with Verloop.io's Conversational Al

Customise Itineraries

Personalised recommendations for activities, hotels, and flights – all at your customers’ fingertips.

Assist in Bookings

Automate booking, modification and cancellation requests with an informative guide

Foster Loyalty

Curate Unforgettable Experiences to keep your customers coming back.

Respond in Real-time

Free up your phone lines by solving 80% of customer queries in real-time, 24/7.

Proactive Customer Outreach

Send travel alerts, updates, new offers and reminders to ensure higher customer retention.

Collect Feedback and Reviews

Ask your customers to share reviews on the channels they prefer like WhatsApp.

Driving Support Efficiency for 500+ Brands Globally

ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

Siraj Patel CTO, ADIB

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

Fady Jabrah Customer Experience Manager, Flyin

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

Anuj Sharma Product Manager, Nykaa

Verloop.io stood out to us for its user-friendly interface, seamless integrations, and direct WhatsApp business service. We have also utilised their AI future to train the solution with frequently asked questions and relevant answers.

Suryanarayanan N Vice President, Marketing and Growth

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

Alok Sulakhe Team Lead, Ninjacart

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

Anika Wadhera Head - Marketing, Sirona