What Happens When You Switch to Verloop.io?

100%

Move to Conversational AI Support

Up to 98%

Query Resolution using
Automation

40%

Reduction in Agent’s
First Response
Time

Transform Conversations, Choose Verloop.io

A-Z agent assistance

Verloop.io Agent Assist is the ONLY suite of features to help your agents put their best foot forward, every time – Real-time Agent Dashboard, Notes for real-time information, Nudge to rope inactive users back, Live Chat Plugins, Canned Responses, Priority Conversations Markup, and more!

👎 In contrast, other automation platforms necessitate you to navigate between various platforms for fundamental functions, data analysis, or even checking customer data.

Speak-your-customers
Scale-customer

Complete Agent and Department Analytics

Our conversational AI is distinctly built to give complete agent and department-level data on their performance and activity

👎Other conversational AI solutions give bare minimum data on agent performance, leaving out agent activities completely.

Cutting-edge ML algorithms with native language support

Verloop.io is designed with vertical-specific training models and intelligence geared towards solving YOUR brand use cases. We train and maintain your AI for you, so you don’t have to heavy-lift! With native support for 80+ languages, our voice and chat AI unerringly understands and responds to your users.

👎 Other Conversational AI platforms rely on you to consistently train your AI on basic ML models. It also does not offer native industrial models and uses translators instead to enable multilingual support. With more room for errors to creep in, the quality of your CX plummets.

Speak-your-customers
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We practice what we preach

Verloop.io holds your hand at every stage of your journey with us. Our engineering and support team is always available to help you go live, and continuously improve your bot flows periodically. Our rockstar customer success team also holds regular QBRs to ensure we do our best to help you achieve your business goals!

👎However, with other Conversational AI platforms, your support automation never takes off. You are left alone on a wild goose chase.

Verloop.io’s Distinctive Edge in Conversational AI Platforms

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Other Platforms

Conversational AI

Hyper focus on Customer Support Automation

Built to be used horizontally across various departments

Prompt Based Bot Flow
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Voice on Chat
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Insights (Bot Performance, Conversation Analytics & Goal Tracking)
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Weak quality real-time
dashboard

Agent Chat

Advanced

Basic

Customisable Agent Panel and Agent Suggest
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Pre-built Workflows and API Integration
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Very complicated

Machine Learning Automation Language Support & Pre-built Models
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Basic

Optimised for Quick Response
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Pop-up Chat
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Notifications
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In-App Messaging
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Experience the Difference for Yourself

Our Users love Us!

Don’t take our word for it. We will let them do the talking.

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4.7 out of 5
193 reviews

Other Platforms

4.5 out of 5
75 reviews

Rising above Basic Automation

Personalized and Contextual Experiences, Any Channel, Anytime

Our State-of-Art Features to Fire up Your Support Function

Conversational Intelligence

Live Chat, Bot Builder, NLP/ML FAQ,
Multi-Lingual, Voice,
Outreach – Campaign Manager

Channels

WhatsApp, Facebook Messenger,
In-App, Website,
Instagram

Insights

Overall Dashboards, Real-Time Analytics, Goal Completion Rate, User Insights, Report Scheduler

Integrations

Customer Relationship, Management, Ticketing Systems, Marketing Tools, Payments Gateways

Security

Enterprise-grade security,
ISO27001,
SOC2*, GDPR compliant

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