Many brands have switched to Verloop.io’s 360° support automation from other Conversational AI platforms. Why?
Verloop.io’s 360° support automation, where the voice and chat AI paints a colourful canvas of holistic CX. Unlike standard Conversational AI platforms, Verloop.io is tailored to precisely meet every customer’s support needs, making it the preferred choice for many brands.
Verloop.io Agent Assist is the ONLY suite of features to help your agents put their best foot forward, every time – Real-time Agent Dashboard, Notes for real-time information, Nudge to rope inactive users back, Live Chat Plugins, Canned Responses, Priority Conversations Markup, and more!
👎 In contrast, other automation platforms necessitate you to navigate between various platforms for fundamental functions, data analysis, or even checking customer data.
Our conversational AI is distinctly built to give complete agent and department-level data on their performance and activity
👎Other conversational AI solutions give bare minimum data on agent performance, leaving out agent activities completely.
Verloop.io is designed with vertical-specific training models and intelligence geared towards solving YOUR brand use cases. We train and maintain your AI for you, so you don’t have to heavy-lift! With native support for 80+ languages, our voice and chat AI unerringly understands and responds to your users.
👎 Other Conversational AI platforms rely on you to consistently train your AI on basic ML models. It also does not offer native industrial models and uses translators instead to enable multilingual support. With more room for errors to creep in, the quality of your CX plummets.
Verloop.io holds your hand at every stage of your journey with us. Our engineering and support team is always available to help you go live, and continuously improve your bot flows periodically. Our rockstar customer success team also holds regular QBRs to ensure we do our best to help you achieve your business goals!
👎However, with other Conversational AI platforms, your support automation never takes off. You are left alone on a wild goose chase.
Other Platforms
Hyper focus on Customer Support Automation
Built to be used horizontally across various departments
Weak quality real-time
dashboard
Advanced
Basic
Very complicated
Basic
Don’t take our word for it. We will let them do the talking.
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