Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Voice
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Customer support has been an important aspect of any business. Your business doesn’t end...
Insurance voicebot can help you connect better with your customers through their innovativ...
Voice-based support makes customer interactions easy, quick and efficient. Let's look at ...
Once considered as fiction, "talking" to machines is now a reality, thanks to the creatio...
Voice banking is the new way to bank digitally in 2025 and beyond. Here’s why YOUR bank ...
When the market is full of products that offer the same value, businesses need to provide...
Call centres are way ahead of the time when they had no choice but to work around problem...
Voicebots are revolutionising customer support. We look at how your business can leverage...
E-Commerce industries are overloaded with transactions with a myriad of customers. One ef...
Technology has transformed customer support and service with AI and Interactive Voice Res...
Virtual voice assistance is now a universal feature of both personal and professional lif...
Call centres aren't enough to support your customers and provide seamless experiences. Yo...
eCommerce today needs tools that get work done at lightning speed. An eCommerce voicebot ...
Speech recognition is difficult to implement in real-time environments. We list the probl...
Voice recognition is filling up the gaps call centres have deep within their support func...