Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Voice
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Every minute matters in a support team’s day.When you’re handling hundreds of inquirie...
Technology has transformed customer support and service with AI and Interactive Voice Re...
Voice recognition is quietly solving deep-rooted inefficiencies in call centres. Here’...
It’s a Monday morning at a bustling customer support centre. The phone lines are flood...
Same Sound, Different Tune – The World of Voice Technology
Let's say you’re trying ...
Voice based conversational AI makes customer interactions easy, quick and efficient. Let...
We know that manually tackling high call volume can be a nightmare. If this sounds like it...
From assisting customers with orders to handling returns and FAQs, AI-powered voice automa...
Once considered as fiction, "talking" to machines is now a reality, thanks to the creati...
You call your bank to check a suspicious transaction.A familiar cycle begins—endless hol...
If you are responsible for managing debt collections at your bank or fintech institute, ...
Call centres aren't enough to support your customers and provide seamless experiences. Y...
When the market is full of products that offer the same value, businesses need to provid...
Picture this.You’re on a call with a Voice AI assistant, trying to confirm a meeting. Th...
Insurance voicebot can help you connect better with your customers through their innovativ...
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