Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Category: Solutions
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
It is no secret that customer satisfaction is imperative for any business to thrive and s...
Being a platform with massive traffic, this is the best opportunity for businesses to use...
E-Commerce industries are overloaded with transactions with a myriad of customers. One ef...
Natural conversations with the power of AI are transforming customer support. Here, we ex...
WhatsApp Marketing allows companies to promote themselves on the world’s most popular m...
Technology has transformed customer support and service with AI and Interactive Voice Res...
Virtual voice assistance is now a universal feature of both personal and professional lif...
Firstly, What is WhatsApp Catalog?
WhatsApp introduced the ‘Catalog' feature for its...
Omnichannel support integrates multiple customer engagement channels to provide a seamles...
If you're online-first, then I am sure that you have seen one, you've used one. After all...
When the news broke out that Meta, then known as Facebook, had introduced WhatsApp API, i...
Call centres aren't enough to support your customers and provide seamless experiences. Yo...
eCommerce today needs tools that get work done at lightning speed. An eCommerce voicebot ...
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots, ...
With education getting online, institutes need to have a solution to meet students there....