Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Solutions
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Voicebots are automating customer support at scale. We look at how your business can lev...
What does it take to build a voicebot that exceeds expectations? We lay down the 8 impor...
In Q3 of the financial year 2024, the micro-lending sector recorded a gross loan portfolio...
In the dynamic world of customer service, a groundbreaking tool is taking centre stage: ...
Imagine calling a travel agency or booking MakeMyTrip to book your next getaway and being...
Remember the frustration of waiting on hold for 45 minutes, only to hear, "Sorry, I can't ...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
Artificial Intelligence (AI) voice assistants are increasingly everywhere, transforming h...
As voicebots platform gain popularity, users increasingly use them for all their messaging...
Voice AI assistants have taken convenience in customer communication a level up. Your us...
Voice AI in healthcare refers to the use of voice-enabled tools powered by AI to ease pati...
Considering using chatbots and voicebots to amplify your support process? And wondering ...
The introduction of Siri in 2011 marked a pivotal moment in human-computer interaction. Si...
When it comes to customer service, the quest for efficiency without compromising quality...
Voice AI tech is on the edge of revamping CX like never before. We will see how outreach A...
Converse