Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Solutions
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Considering using chatbots and voicebots to amplify your support process? And wondering ...
The introduction of Siri in 2011 marked a pivotal moment in human-computer interaction. Si...
When it comes to customer service, the quest for efficiency without compromising quality...
Voice AI tech is on the edge of revamping CX like never before. We will see how outreach A...
The journey of voice AI has been nothing short of remarkable. What started as basic voic...
A platform where nearly 3 billion people ( well, 2.95 billion active users to be precise) ...
Don't just play peek-a-boo with your customers this festive season—stay visible and buil...
Customer support has been an important aspect of any business. Your business doesn’t end...
Ever wondered how you could streamline data collection and lead qualification with a simpl...
No one likes spammy messages, and this rule applies to your customers as well!
A survey...
Stuck between choosing WhatsApp Business App or WhatsApp Business API for your business? W...
META is set to launch a new marketing messages experiment, going live on August 29, 2024, ...
The introduction of the WhatsApp Business API, as well as the development of smart conve...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - h...
Customers in the present online environment expect businesses to communicate with them q...
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