Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Product
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
When it comes to crafting seamless conversational AI solutions, the goal is to make intera...
Is the agent meeting the defined SLA time for responding to the customer?
Are th...
An average agent handles more than 250 conversations each month, addressing customer inqu...
Salesforce is a leading and preferred CRM platform for businesses across the globe. ...
If you manage a customer support team, you’ll know how important and powerful it is to ...
Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses ...
Just like how conversational AI is more appealing to users because it makes communication...
Every support team looks for one thing: to be able to resolve customer queries satisfacto...
Banking is one of the leading industries to adopt digitisation and advanced technologies....
WhatsApp.
The most popular and downloaded app in the world.
The app whe...
When we talk about customer support, we invariably think of a ticketing platform. That’...
Leads are important to any business. Without the leads, there wouldn’t be any sales and...
Chatbots serve many functions. And deployable on many channels. If you are looking for a...
Selling and delivering customer support on Magento has never been easier. Check out how V...
It’s a universal truth that people hate filling forms. This is especially true if there...