Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Industry
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, let...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
If you run an eCommerce store, you're probably spinning a lot of plates right now. It's a...
If you're running an e-commerce store, you don't need me to tell you that it's a difficul...
Real Estate the world over is booming. And, the Real estate chatbot is the next big t...