Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Industry
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Living in the age of convenience, speed and accessibility, businesses and consumers look ...
AI has changed the way users interact with a real estate agency. We discuss 7 ways AI in...
Conversational AI in logistics focuses on using the automation process to facilitate the...
With Conversational AI in the foodservice domain, there's a significant impact on the cus...
Travel agencies need to be prepared when the industry opens up again. We discuss the cus...
The appropriate implementation of conversational AI in the insurance industry can help s...
Automation in the Edtech industry uses innovative tech to bring in the change that is be...
In a study, 81% of travel respondents considered it very important for brands to provide...
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
Growing the business during COVID-19 and making profits become the tip of the iceberg du...
Travel Chatbots Help Provide a Better and Interactive Experience for Travelers.
W...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
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