Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Industry
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
You’ve just launched a new product line online and watched as your hard-earned traffic...
From assisting customers with orders to handling returns and FAQs, AI-powered voice automa...
If you are responsible for managing debt collections at your bank or fintech institute, ...
Insurance voicebot can help you connect better with your customers through their innovativ...
In Q3 of the financial year 2024, the micro-lending sector recorded a gross loan portfolio...
Imagine calling a travel agency or booking MakeMyTrip to book your next getaway and being...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It’s...
Getting visitors to your Shopify store is one thing; converting them into customers is ano...
While setting up an online store is relatively easy, running a successful one is challengi...
Customer expectations in retail have shifted substantially over time from traditional bric...
The introduction of the WhatsApp Business API, as well as the development of smart conve...
Conversational AI transforms the gaming industry by engaging consumers in seamless discus...
We are undoubtedly in a competitive digital market, and standing out demands creativity ...
With exploding year-on-year growth in online shopping, customer expectations are soaring...
Think about the last time you checked your bank balance or made a transaction. Chances a...
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