Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: E-Commerce
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
You’ve just launched a new product line online and watched as your hard-earned traffic...
From assisting customers with orders to handling returns and FAQs, AI-powered voice automa...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It’s...
Getting visitors to your Shopify store is one thing; converting them into customers is ano...
While setting up an online store is relatively easy, running a successful one is challengi...
Customer expectations in retail have shifted substantially over time from traditional bric...
We are undoubtedly in a competitive digital market, and standing out demands creativity ...
With exploding year-on-year growth in online shopping, customer expectations are soaring...
Running an eCommerce business involves juggling various tasks, from marketing and invent...
Whether offline or online, customers expect to search for and order products at their di...
One probably has a set of three tools that they use to talk to customers; Phone calls, e...
Chatbots applications for industries have been the technological talk of the town. Over ...
Facebook survey shows that more than 50% of customers are more likely to shop with a bus...
Your Indonesian customers want to talk to you in their language - Bahasa Indonesia. Here ...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regi...
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