Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Category: Generative AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
In 2022, Open AI’s ChatGPT, a language model blew minds with its ability to generate hum...
Let’s face it—escalations are part of the job for any customer support agent. Whether ...
Nowadays, great customer service is more important than it ever was. In 2024, businesses...
The metaverse, a common virtual shared area created by combining virtually improved digit...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
An average agent handles more than 250 conversations each month, addressing customer inqu...
AnswerFlow Integration with Smart Block: Elevating Smart Conversations with Verloop.io
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The landscape of modern customer interactions is continually evolving, and as a result, t...
Prompt writing has emerged as a transformative tool across various creative domains, be i...
We're thrilled to introduce our latest breakthrough – the Smart Block.
The Smart Blo...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Welcome to the ever-evolving banking world, where machines don't just count your money; t...
Generative AI is a powerful solution that has emerged in the ever-evolving world of AI an...
Generative AI, the latest discovery in artificial intelligence, has revolutionised how we...
In today’s fast-paced world, customer expectations demand immediate and precise respons...