Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Customer Support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
Follow-up email has been a key part of Email marketing which is hard to be unnoticed. In ...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
There are various researched being conduct in order to analyse whether Email marketing is...
This isn't going to be an explanation of how you can make your cold emails better, ho...
In this blog, we will be talking about SPIN implementation. But, before that you need to ...
One way or another, Lead Generation has been an integral part of how businesses are run s...
We are part of the next great social transition. As the world moved online, we heralded S...
In this blog post, we will talk about how to improve the sales performance of your co...
I can’t tell you when I can’t identify a specific moment in time. But there came a po...
Product Marketing is an important aspect of building a technology business. Yet it is surp...