Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Customer Support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
We chat about the different uses of Chatbots. In this blog, we discuss the future of Heal...
Here is what customer support experts have to say on how to deliver great customer suppo...
Conversational AI is here to truly revolutionise contact centres into efficient, accurat...
Real-time resolutions, happier CX, and cost-saving are a few ways mobile chatbots can be...
Your customers in the Middle East and Africa are spending a good chunk of their time on ...
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
Social media is booming in Southeast Asia, resulting in an influx of social commerce bus...
Social media is the newfound power for customer support. Read more to find out how you c...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to prov...
Client experience matters, and it leads to real revenue. According to research from PwC,...
Siraj Uddin is Head of Customer Experience at Transak. He talks about the importance of ...
Conversational AI is trending and preferred communication tool for businesses. We look a...
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