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Category: Customer Support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
If you're online-first, then I am sure that you have seen one, you've used one. After all...
Customer support has evolved from the traditional help desk to a multi-dimensional suppor...
We discuss 15 essential customer support metrics, their definitions and tips to improve t...
Economic crisis is looming over the world. Here’s how your customer support can keep up...
With education getting online, institutes need to have a solution to meet students there....
An FAQ chatbot helps you answer all common and repetitive support queries in time. Know h...
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
Companies are questioning which service is better for their customers - human or AI-power...
As support becomes more customer focussed, the call centre is struggling to keep up. Auto...
We chat about the different uses of Chatbots. In this blog, we discuss the future of Heal...
Conversational AI is here to truly revolutionise contact centres into efficient, accurate...
Self-service empowers your users to find answers on their own - without waiting in a queu...
Real-time resolutions, happier CX, and cost-saving are a few ways mobile chatbots can be ...
Your customers in the Middle East and Africa are spending a good chunk of their time on s...
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...