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Category: Customer Support

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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
chatbot
5 Mins
Conversational AI in Gaming
chatbot
The Future of Gaming: Conversational AI Shaping the Industry
  • May 24th, 2024 / 5 Mins read
  • Harshitha Raj
Conversational AI transforms the gaming industry by engaging consumers in seamless discus...
customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
5 Mins
customer support
Customer Support With An Omnichannel Chatbot: Business Benefits, Implementation & Future Scope
  • April 23rd, 2024 / 5 Mins read
  • Harshitha Raj
Customers in the present online environment expect businesses to communicate with them q...
Campaign Management
5 Mins
campaign management
Campaign Management
Campaign Management 101: All You Need to Know!
  • December 15th, 2023 / 5 Mins read
  • Harshitha Raj
Effective advertising strategies are crucial for companies striving to connect with their...
support
10 Mins
Holiday Customer Support Tips
support
Holiday Customer Service: Top 7 Tips To Tackle The Festival Rush
  • November 9th, 2023 / 10 Mins read
  • Harshitha Raj
Holiday season is just around the corner and we have an important question to ask you! I...
customer support
5 Mins
live chat benefits
customer support
Why Live Chat is a Must-Have for Your Website
  • October 26th, 2023 / 5 Mins read
  • Harshitha Raj
Since shopping has been easier than ever since it is accessible with a click of a finger...
customer support
5 Mins
Build Customer Support Relationships
customer support
Build Strong and Lasting Customer Relationships with These Five Tips
  • October 18th, 2023 / 5 Mins read
  • Harshitha Raj
Did you know that increasing customer retention rates by just 5% can boost profits by a ...
sales prospecting
8 Mins
better sales lead
sales prospecting
The Sales Explorer’s Guide to Quality Leads
  • October 6th, 2023 / 8 Mins read
  • Harshitha Raj
In the world of business, the distinction between thriving companies and those that fade...
e-commerce
8 Mins
eCommerce automation benefits
e-commerce
Elevate and Automate: eCommerce Gains From Customer Support Automation
  • June 23rd, 2023 / 8 Mins read
  • Harshitha Raj
Running an eCommerce business involves juggling various tasks, from marketing and invent...
whatsapp
5 Mins
handling customer communication on whatsapp
whatsapp
The Art of Effective Customer Communication on WhatsApp
  • June 9th, 2023 / 5 Mins read
  • Harshitha Raj
With more than 1.5 billion active users -- or nearly one-third of the global internet aud...
customer experience
5 Mins
improve post purchase customer experience
customer experience
7 Ways to Improve Post-Purchase Customer Experience
  • June 2nd, 2023 / 5 Mins read
  • Harshitha Raj
Post-purchase customer experience involves your customers' interactions and experiences ...
customer support
5 Mins
Live Chat Support
customer support
Elevate Your Live Chat Support: 20 Key Tips for Exceptional Service
  • May 26th, 2023 / 5 Mins read
  • Harshitha Raj
Live chat support has emerged as one of the most efficient techniques for customer reten...
contact centre
5 Mins
3 contact centre challenges
contact centre
3 Burning Contact Centre Challenges Voice AI Solves With Ease
  • March 3rd, 2023 / 5 Mins read
  • Harshitha Raj
Call centres are way ahead of the time when they had no choice but to work around proble...
customer support
5 Mins
7 features that make a good website chatbot great
customer support
7 Features That Make A Good Website Chatbot Great
  • March 2nd, 2023 / 5 Mins read
  • Harshitha Raj
There’s no reason why any customer support experience should be hindered, for you and ...
customer experience
5 Mins
collect feedback on chatbots
customer experience
Elevate Customer Experiences with Feedback Bots
  • February 9th, 2023 / 5 Mins read
  • Harshitha Raj
For any business, customer feedback is a primary determinant of change and progression. I...

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Verloop Labs, Inc
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