Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Customer Support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
A good chatbot can improve agent efficiency, reduce operational costs, provide fast and a...
Nowadays, great customer service is more important than it ever was. In 2024, businesses...
In the present rapid online world, customer expectations are rapidly changing. As busines...
Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Voice tech is on the edge of revamping CX like never before. We will see how Voice AI is ...
Artificial Intelligence (AI) voice assistants are increasingly everywhere, transforming h...
Customers in the present online environment expect businesses to communicate with them qu...
In the dynamic world of customer service, a groundbreaking tool is taking centre stage: V...
Today, providing excellent customer support is essential for any business to thrive. Howe...
Effective advertising strategies are crucial for companies striving to connect with their...
Holiday season is just around the corner and we have an important question to ask you! Is...
Since shopping has been easier than ever since it is accessible with a click of a finger,...
Did you know that increasing customer retention rates by just 5% can boost profits by a r...
When the market is full of products that offer the same value, businesses need to provide...
In the world of business, the distinction between thriving companies and those that fade ...