Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Whether offline or online, customers expect to search for and order products at their di...
Envision pouring your soul into your online business, only to be confronted with distres...
In today's competitive market, customer experience is the new battleground, and AI is th...
Exciting news! Verloop.io has been crowned "Best Customer Service Software for 2023" by T...
The shift from traditional code-based automation development to no-code AI solutions has ...
Increasingly, businesses are integrating Conversational AI into their customer service s...
Businesses worldwide always look for ways to stay ahead of their competition and improve...
Last year, we announced that Verloop.io has officially become a WhatsApp BSP, and we’r...
WhatsApp Business has recently introduced a new feature that allows businesses to share t...
Today, we bring you the self-serve Bot Builder.
We at Verloop.io are solemnly com...
Conversational AI solutions are is in its next phase with the emergence of Generative AI...
Agents are overburdened with a long list of tickets to resolve. This is why Conversation...
Call centres are way ahead of the time when they had no choice but to work around proble...
There’s no reason why any customer support experience should be hindered, for you and ...
The customer care industry has the highest employee turnover rate, around 30-50%. We loo...
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