Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Category: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Generative AI is at the vanguard of technological evaluations of recent developments in a...
In today's fast-paced functioning of the world, exceptional customer service trumps over ...
Running a thriving print-on-demand business is incredibly fulfilling. Seeing a constant ...
One of the most promising and transformative developments in recent years is Generative A...
Conversational AI solutions are in the mix of must-have operations across industries &...
We're thrilled to introduce our latest breakthrough – the Smart Block.
The Smart Blo...
The crucial need to access mental health remedies at any given point is not just a want b...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Welcome to the ever-evolving banking world, where machines don't just count your money; t...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for th...
We see more and more businesses embracing the era of mobile commerce today, and truly, th...
The automobile industry is experiencing a remarkable technological revolution, with cutti...
Imagine this scenario: you're in a room, a coffee shop, or your office, surrounded by peo...
In today's rapidly evolving digital landscape, delivering a seamless and convenient custo...
Once upon a time in food tech, a revolution was brewing. It wasn't sparked by a renowned ...