Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Category: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Considering using chatbots and voicebots to amplify your support process? And wondering w...
In the dynamic world of customer service, a groundbreaking tool is taking centre stage: V...
Think about the last time you checked your bank balance or made a transaction. Chances ar...
The world of chatbots is evolving at lightning speed, and open-source platforms are leadi...
Today, providing excellent customer support is essential for any business to thrive. Howe...
Conversational UX has been a subject of interest for a while among the business leaders. ...
Welcome to the dynamic realm of personalised marketing, where every connection is tailore...
Voice automation has emerged as a game-changer in the world of technology. With the rapid...
Effective advertising strategies are crucial for companies striving to connect with their...
Conversational AI in customer service is the up-and-coming solution to all your customer ...
In today's digital world, when customers talk to businesses using phones, chatbots, socia...
The holiday season is a busy and competitive time for marketers. Consumers are bombarded ...
Prompt after prompt, we've witnessed the incredible rise of this ingenious tool that fuel...
If you’re involved in a customer facing role, you'll often find yourself face-to-face (...
We're excited to introduce to you a valuable integration that's designed to make your int...