Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Category: Conversational AI
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Website Chatbot Examples That Deliver Real Business Impact
Think about the last time you ...
10 WhatsApp Automation Tools
With over 2.9 billion users worldwide and a 97% market ...
Automation.
When you hear the word, what comes to mind?
A picture showing gears and le...
Businesses that dare to dream are the ones to grow. As aptly put by the English poet T.S....
Arabic isn’t just one language. It’s a rich tapestry of voices spread across regions, ...
Building an AI agent isn’t just a technical task anymore — it’s a strategic move tha...
According to a study, more than 12,000+ consumers have used either voice or chat assista...
Why Businesses Are Looking Beyond IntercomLet's say you’ve just set up an AI Agent on yo...
How to Reduce First Response Time?
“Hello? Is anyone there?”
If your customers are a...
From dealership floors to in-car infotainment systems, the way customers interact with au...
For years, real estate has stood on the sidelines of digital transformation—watching fi...
WhatsApp Automation for Dubai Clinics
Dubai’s clinics are under pressure to reduce ...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
AI Agents have become the core of how modern businesses scale support, improve engagement,...
We’re halfway through 2025, and if there’s one thing the year has made clear — conv...
Converse