Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Category: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
As a marketer who’s weathered the storms of countless digital transformations, I’ve se...
The journey of voice AI has been nothing short of remarkable. What started as basic voic...
The Customer Effort Score (CES) assesses how much effort customers must make to fix an iss...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It’s...
AI is no longer the stuff of science fiction – it’s quickly becoming a pivotal tool fo...
Analysing your outreach campaigns is very crucial. You send out messages, hoping they hit ...
The overall loan disbursals in the micro-lending market increased by 80% in the past few y...
كيف يمكن بناء روبوت محادثة باللغة العربية باستخد...
The modern world of business has become increasingly competitive, and providing customers ...
Customer support has been an important aspect of any business. Your business doesn’t end...
Good customer service is the backbone of any successful business, no matter its size. A si...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
WhatsApp has grown from a basic chat software to an essential communication tool for compa...
The introduction of Siri in 2011 marked a pivotal moment in human-computer interaction. Si...