ADIB Reduced Call Centre Volume by 20% and Resolved 80% of Queries Through ChatBanking
About ADIB Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...
Get PDF CopySince the onset of the pandemic, the demand for diagnostic centres has surged significantl...
The lifestyle market in India is one of the fastest-growing industries, projected to reach...
In the world of salons, where personal touch is paramount, why should customer engagemen...
The insurance industry in the MENA region has witnessed tremendous growth because of fore...
RISE, South Africa’s leading fund administration and investment management company, pro...
Covid impacted all facets of life and industries worldwide. Among the sectors profoundly ...
In the realm of transportation, managing support calls from distributors and transport pe...
A crucial lesson we gleaned from the pandemic was the absence of a robust system for faci...
For those unfamiliar with Takaful, it's an Islamic insurance system rooted in mutual coop...
The burgeoning Indian bathware industry, experiencing a robust CAGR of 7.74% fr...
Introduction With the Indian government's robust support for infrastructure developmen...
This case study is in collaboration with Jar and Meta. For more information, check out he...
This case study is in collaboration with Milaap and Meta. For more information, check out...
In the realm of amusement parks, customer support often revolves around limited options. ...
In the car-dominated GCC region, where cars are the primary mode of transportation, diver...
TL;DR Cairocart faced a significant challenge in handling the high influx of customer ...
Healthcare is a delicate business. However, the rapid development of artificial intellige...
The entire industry is undergoing a transformation, encompassing the way content is selec...
Verloop.io's Conversational AI tool seamlessly integrated with Sirona’s consumer journe...
The widespread capabilities of Generative AI have caused a sensation globally, with indiv...
The growing demand for home appliances eCommerce has tenfold in developing nations. From ...
The uncertainty in the tourism industry regarding time-sensitive information, delays, an...
Food Crowd is part of Al Dahra, a prominent multinational leader in agribusiness, special...
About Frontier Markets Frontier Markets is a social tech commerce platform that focuse...
Midtrans, a payment gateway provider regulated by Bank Indonesia, is a technology-bas...
About Scripbox Founded in 2012, Scripbox is India’s leading digital wealth manager. ...
About ADIB Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...
Operating across retail, wholesale, online, and travel retail channels, Kanmo Group has p...
Susmita Lakra and AbhiBus’s Exceptional Customer Experience Introduction AbhiBus ...
Automation for OTAs Fady Jabrah manages Customer Experience for Flyin - and in doing s...
Introductions Khushboo Maheshwari and the importance of Scalability Kaarva's Co-fou...
Introductions Deepak Ramkrishna and the Real Estate Industry's problematic reputation ...
Introduction Water Projects's Social Media & Community Manager Christiano Pailiach...
Introduction Aslam Sheikh and why humans are better with bots MediBuddy's Head of C...
Introductions Aldin Ambosta and why a personalized Customer Experience is key Aldin...
Introductions Leo VJ and how to execute data-driven customer service excellence Aca...
Nykaa using support automation to its benefit Introduction Nykaa, a beauty, fashion...