O2 Spa used Verloop's Chatbots to engage over 60,000 customers every month.

Aldin Ambosta / Head of Customer Experience

In 8 short years, O2 Spa has become one of Asia's most dominant health and wellness providers. To fuel this meteoric growth, O2 introduced a number of innovative spa practices to enhance user experience for their customers. While they provide transitional massage therapy, O2 Spa also offers services like body scrubs, hair services, mani-pedis, make up and skin care. They also own standalone product lines called Ode and iHOW that sells personal care products.

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Aldin Ambosta

Head of Customer Experience

Aldin believes in adding value to a customer-centric organization with his 14+ years of progressive customer service, sales, technical, training delivery and, instructional design.