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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
whatsapp
30 Mins
WhatsApp API Guide
whatsapp
Master WhatsApp Business API in 2024
  • May 6th, 2024 / 30 Mins read
  • Harshitha Raj
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - h...
customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
5 Mins
customer support
Customer Support With An Omnichannel Chatbot: Business Benefits, Implementation & Future Scope
  • April 23rd, 2024 / 5 Mins read
  • Harshitha Raj
Customers in the present online environment expect businesses to communicate with them q...
ecommerce
5 Mins
WhatsApp eCommerce Chatbots
ecommerce
Unlocking Growth: The Ultimate Guide to Implementing WhatsApp Chatbots for eCommerce
  • April 17th, 2024 / 5 Mins read
  • Harshitha Raj
We are undoubtedly in a competitive digital market, and standing out demands creativity ...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
banking
7 Mins
Conversational Banking: How Chatbots are Transforming Customer Experience
banking
Conversational Banking: How Chatbots are Transforming Customer Experience
  • March 15th, 2024 / 7 Mins read
  • Harshitha Raj
Think about the last time you checked your bank balance or made a transaction. Chances a...
Generative AI
5 Mins
Analysing Agents Conversations Just Became Easier - Introducing Sparks
Generative AI
Analysing Agents Conversations Just Became Easier – Introducing Sparks
  • March 1st, 2024 / 5 Mins read
  • Aarti Nair
An average agent handles more than 250 conversations each month, addressing customer inqu...
Conversational AI
9 Mins
Open-Source Powerhouses: Top Chatbot Platforms for 2024
Conversational AI
Open-Source Powerhouses: Top Chatbot Platforms for 2024
  • February 27th, 2024 / 9 Mins read
  • Harshitha Raj
The world of chatbots is evolving at lightning speed, and open-source platforms are lead...
whatsapp
9 Mins
Setting Up Auto-Reply for WhatsApp: A Guide to Staying Connected Responsibly
whatsapp
Setting Up Auto-Reply for WhatsApp: A Guide to Staying Connected Responsibly
  • February 27th, 2024 / 9 Mins read
  • Harshitha Raj
In our fast-paced digital era, staying connected is crucial, yet managing constant commun...
whatsapp
8 Mins
WhatsApp groups vs broadcasts
whatsapp
WhatsApp Power Play: Groups vs. Broadcasts – Choosing the Right Tool for the Job
  • February 21st, 2024 / 8 Mins read
  • Harshitha Raj
WhatsApp has evolved into a ubiquitous communication platform, connecting billions of us...
UX
8 Mins
Conversational UX: A Beginner's Guide
UX
Conversational UX: A Beginner’s Guide Into Digital Conversations
  • February 7th, 2024 / 8 Mins read
  • Harshitha Raj
Conversational UX has been a subject of interest for a while among the business leaders....
real estate
6 Mins
Top 10 Automation Tools
real estate
10 Automation Tools Every Real Estate Company Must Use in 2024
  • January 18th, 2024 / 6 Mins read
  • Harshitha Raj
In this post, we'll explore the transformative power of automation for the real estate i...
Buyer Persona
5 Mins
Buyer Persona
Understanding Buyer Personas: Unveiling the Power of Personalised Marketing
  • January 5th, 2024 / 5 Mins read
  • Harshitha Raj
Welcome to the dynamic realm of personalised marketing, where every connection is tailor...
5 Mins
Verloop.io's Answerflow X Smartblock
AnswerFlow Integration with Smart Block: Elevating Smart Conversations with Verloop.io
  • January 3rd, 2024 / 5 Mins read
  • Harshitha Raj
AnswerFlow Integration with Smart Block: Elevating Smart Conversations with Verloop.io ...
customer support
3 Mins
G2 Winter 2024 Report
customer support
G2’s Winter Verdict: Verloop.io Emerges as a Leader in 2024
  • December 21st, 2023 / 3 Mins read
  • Harshitha Raj
Introducing the G2 Winter 2024 Report – Verloop.io is on cloud nine as we announce our ...

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