Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Conversational AI in customer service is the up-and-coming solution to all your customer ...
WhatsApp Web seamlessly extends messaging capabilities to desktops and laptops, becoming ...
In this blog post, you will learn the differences between the WhatsApp and WhatsApp Busin...
In today's digital world, when customers talk to businesses using phones, chatbots, socia...
The holiday season is a busy and competitive time for marketers. Consumers are bombarded ...
Holiday season is just around the corner and we have an important question to ask you! Is...
A sales funnel is like a roadmap that helps salespeople turn curious shoppers into happy ...
Prompt after prompt, we've witnessed the incredible rise of this ingenious tool that fuel...
The landscape of modern customer interactions is continually evolving, and as a result, t...
Since shopping has been easier than ever since it is accessible with a click of a finger,...
Prompt writing has emerged as a transformative tool across various creative domains, be i...
Did you know that increasing customer retention rates by just 5% can boost profits by a r...
If you’re involved in a customer facing role, you'll often find yourself face-to-face (...
When the market is full of products that offer the same value, businesses need to provide...
In the world of business, the distinction between thriving companies and those that fade ...