Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
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The more natural, human-like communication with machines is made possible by conversationa...
As we approach 2025, the WhatsApp API continues to be a powerful tool for businesses seeki...
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كيف يمكن بناء روبوت محادثة باللغة العربية باستخد...
The modern world of business has become increasingly competitive, and providing customers ...
Let’s face it—escalations are part of the job for any customer support agent. Whether ...
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Customer support has been an important aspect of any business. Your business doesn’t end...
Ever wondered how you could streamline data collection and lead qualification with a simpl...
No one likes spammy messages, and this rule applies to your customers as well!
A survey...
Imagine this scenario where a customer has purchased a product or service from your busine...
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The more natural, human-like communication with machines is made possible by conversationa...
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In a world where customer loyalty is often defined by the speed and quality of service, bu...