Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Information security is the holy grail of all businesses these days. Irrespective of the ...
How many times have you wanted to know your customers’ feedback (to improve CSAT) and e...
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
WhatsApp Pay is finally live in India. This will have a positive impact on digital paymen...
Growing the business during COVID-19 and making profits become the tip of the iceberg dur...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
“Even though fewer customers may be experiencing problems, more customers are inclined ...
Travel Chatbots Help Provide a Better and Interactive Experience for Travelers.
We hav...
Small features & fixes can create big product wins! We explore how Verloop.io made si...
We are excited to announce that we now have Jatis Mobile as another WhatsApp provider in ...
Customer Acquisition Cost or CAC is the cost of convincing a potential customer to buy a ...
We stepped into this quarter with some great news: Verloop.io received the “Users Love ...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic takes...
Customer experience (CX) is the result of every interaction a customer has with your busi...
Customer Acquisition Cost (CAC) is the cost incurred by an organization to convince peopl...