Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
GITEX, Gulf Information Technology Exhibition, is one of the biggest tech shows in the wo...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regio...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...
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Conversational AI is playing a more central role in today’s support organisation. Brand...
Self-service empowers your users to find answers on their own - without waiting in a queu...
We couldn’t be more excited to share this news with you! Today LinkedIn announced the T...
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Your customers in the Middle East and Africa are spending a good chunk of their time on s...
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
Social media is booming in Southeast Asia, resulting in an influx of social commerce busi...
Social media is the newfound power for customer support. Read more to find out how you c...
Technology simplifies life.
Everything from the moment we wake up to when we sleep, we...