Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
Webhooks or an API? Many of us have questions if they are the same or not. In this blog,...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chatb...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
GITEX, Gulf Information Technology Exhibition, is one of the biggest tech shows in the wo...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regio...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...
Want to transfer your phone number to a different WhatsApp Business API Account? Read mor...
Conversational AI is playing a more central role in today’s support organisation. Brand...
Self-service empowers your users to find answers on their own - without waiting in a queu...
We couldn’t be more excited to share this news with you! Today LinkedIn announced the T...
In a world full of conversational AI chatbots, selecting the one best suited for your com...
Real-time resolutions, happier CX, and cost-saving are a few ways mobile chatbots can be ...
Businesses use WhatsApp Message Templates to send notifications or updates to ...