Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
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On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Strat...
Empower your support agents with live chat that help them deliver the kind of great suppo...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
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WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
GITEX, Gulf Information Technology Exhibition, is one of the biggest tech shows in the wo...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regio...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...
Want to transfer your phone number to a different WhatsApp Business API Account? Read mor...