Is the agent meeting the defined SLA time for responding to the customer?
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In this blog post, you will learn how to create a WhatsApp Business account.
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SMS vs WhatsApp. Is the fight really all its chalked up to be?
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Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Blockchain is the new buzzword in the financial world! Find out what blockchain in bankin...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
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Banking is one of the leading industries to adopt digitisation and advanced technologies....