Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
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The more natural, human-like communication with machines is made possible by conversationa...
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Alina Wheeler said, “Design is intelligence made visible.” And it couldn't be more t...
Ask any HR professional what they work on, and it’s likely they will pull out a list o...
Economic crisis is looming over the world. Here’s how your customer support can keep u...
Voice-based conversational AI solves customer queries by providing relevant answers. It e...
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots,...
With education getting online, institutes need to have a solution to meet students there....
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Imagine a customer needs to freeze their card immediately after noticing an unauthorised...
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Should you or should you not get a WhatsApp Chatbot for your business?
If you a...
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