Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
As a marketer who’s weathered the storms of countless digital transformations, I’ve se...
When it comes to customer service, the quest for efficiency without compromising quality...
Voice AI tech is on the edge of revamping CX like never before. We will see how outreach A...
The journey of voice AI has been nothing short of remarkable. What started as basic voic...
Imagine yourself in the shoes of a frustrated customer, struggling to resolve an issue wit...
In 2022, Open AI’s ChatGPT, a language model blew minds with its ability to generate hum...
The Customer Effort Score (CES) assesses how much effort customers must make to fix an iss...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It’s...
AI is no longer the stuff of science fiction – it’s quickly becoming a pivotal tool fo...
Getting visitors to your Shopify store is one thing; converting them into customers is ano...
A platform where nearly 3 billion people ( well, 2.95 billion active users to be precise) ...
As the frost settles and the year draws to a close, it's time to celebrate! Verloop.io is...
Analysing your outreach campaigns is very crucial. You send out messages, hoping they hit ...
As we approach 2025, the WhatsApp API continues to be a powerful tool for businesses seeki...
Don't just play peek-a-boo with your customers this festive season—stay visible and buil...