back to main menu

The State of Conversational AI in BFSI 2023

Did you know that the BFSI Conversational AI market is set to reach a staggering $32.62 Billion by 2030, with a 20.0% annual growth rate? 

Deloitte’s research also indicates that the global Conversational AI market, including intelligent virtual assistants in BFSI, is set to achieve a remarkable CAGR of 30.2%, surging to a valuation of $22.6 billion by 2024.

Our report is your comprehensive guide, drawn from analysing 8.10 million BFSI chats. 

It delves into critical factors like Speed, Self-Service, Accuracy, and Customer Satisfaction across sectors.

Discover how AI-powered solutions are revolutionising banking with:

  • Faster responses and shorter wait times
  • Improved self-service and accuracy
  • Near-perfect CSAT scores

The game-changing opportunity to shape the future of banking is here.

Download our comprehensive report now to gain actionable insights and take action today!