It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
Author: Rachana Chotia
Here to write about all things Customer Support Automation. If I’m not writing, I’m either reading or planning a trip.
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
In this conversational AI blog, we learn about what it is, how the AI behind it works and...
Here's everything you need to know about Voice AI chatbots. In this guide we cover what i...
Earlier customers had basic expectations from a company – quality product or service an...
Chatbots serve many purposes. It can answer customers’ frequently asked questions, dire...
A unified customer profile view is a holistic view of customers’ information. Let’s l...
In 2022, chatbots are going to be bigger and better. Because of the ongoing COVID-19 pand...
Shopify is redefining the e-commerce space. With over 3M websites around the world, you c...
Chatbots in banking have seen technological advancement that's redefining the way people ...
Chatbots (these days) are an important part of your website. In addition to supporting yo...
Verloop.io, the world’s leading conversational AI provider for customer support, has be...
Chatbots are a great medium to engage with your customers.
When a customer is en...
Customer support is a must-have for delightful customer experiences. It needs to be hassl...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Strat...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
Voice AI is a conversational AI tool that uses voice commands to receive and interpret di...
GITEX, Gulf Information Technology Exhibition, is one of the biggest tech shows in the wo...