Learn what is conversational AI, how it works and how your organisation can use it to pro...
Author: Rachana Chotia
Here to write about all things Customer Support Automation. If I’m not writing, I’m either reading or planning a trip.
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
Are you considering using a conversational chatbot for your customer support? In this pos...
Should you or should you not get a WhatsApp Chatbot for your business?
If you ar...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Companies are questioning which service is better for their customers - human or AI-power...
The COVID-19 pandemic brought forth an unprecedented crisis, which has compelled business...
Do your chatbot users speak English? The answer is probably no.
Out of the 4.72 billio...
As support becomes more customer focussed, the call centre is struggling to keep up. Auto...
Meta announced that it will open the WhatsApp Cloud API to all businesses during their ev...
I’ve been recently working on several articles in the Martech and digital space. Mostly...
1.3 million.
That’s the daily, active global users on Instagram. And 90% of th...
Did you know the global estimated amount in money laundering is $2 trillion in one year?
...
IVR vs Conversational AI competition is an ongoing debate for many. In this post, we look...
Facebook survey shows that more than 50% of customers are more likely to shop with a busi...
Voice AI is a conversational AI tool that uses voice commands to receive and interpret di...
Just like how conversational AI is more appealing to users because it makes communication...