G2’s 2021 Fall Report is out and once again, Verloop.io is recognised with several awar...
Author: Rachana Chotia
Here to write about all things Customer Support Automation. If I’m not writing, I’m either reading or planning a trip.
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
Social media is the newfound power for customer support. Read more to find out how you ca...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
We couldn’t be more excited to share this news with you! Today LinkedIn announced the T...
In a world full of conversational AI chatbots, selecting the one best suited for your com...
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to provi...
Voice tech is on the edge of revamping CX like never before. We will see how Voice AI is ...
Integration of conversational AI platform with the customer service tools allows business...
Businesses using the voice AI bot want to know how to analyse its success. We look at the...
Today, an ever-increasing number of businesses are incorporating chatbots into their webs...
Voice AI is a conversational AI tool that uses voice commands to receive and interpret di...
At F8 Refresh in June, Facebook announced that it has opened up its Messenger API for Ins...
Living in the age of convenience, speed and accessibility, businesses and consumers look ...
Customer engagement today is all about creating experiences that build trust. And 95% of ...
Our website has had a complete redesign. We did this to present information in an easy an...
Big announcement coming in. WhatsApp has introduced Interactive Messages for WhatsApp Bus...