80% of support queries constitute redundant and repetitive queries. And a support agent i...
Author: Niharika Ayyagari
Prefers texts over calls, unless the call is about AI, food, dogs, or travel.
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
In every company, customer support is a division that measures its success based on a cus...
Customer Support Automation. If you are a business that’s looking to improve customer s...
With online travel agencies bouncing back, let’s see how a WhatsApp Chatbot for Travel ...
Why do companies need a WhatsApp Chatbot for Real Estate? And why do they need one more t...
Banks are some of history's premier institutions. Built on trust and efficiency, the bank...
20 years since its inception, the eCommerce industry is still growing, driven by radical ...
SMS vs WhatsApp. Is the fight really all its chalked up to be?
While hard to believe, ...
This is the updated version of the post: WhatsApp Bot: A Guide for India in 2020.
To ...
Webhooks or an API? Many of us have questions if they are the same or not. In this blog, ...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chatb...
In a study, 81% of travel respondents considered it very important for brands to provide ...
With businesses on the constant verge to expand their operations, speaking the local lang...
According to a study, more than 12,000+ consumers have used either voice or chat assistan...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
“Even though fewer customers may be experiencing problems, more customers are inclined ...