Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Author: Gaurav Singh
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
Here’s our story on how we built CANbot - The COVID-19 bot equipped to answer all the q...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, let...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
We all crave for having productive days at work. It feels good to know that we hit our num...
We understand how taxing it can be to perform several activities and wear multiple hats in...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...