Digital experiences will continue to be the driving force behind Conversational AI in the...
Author: Anush Clive Fernandes
Love Canines, Conversational Automation and Curry - Steph and otherwise.
Where haven’t we come across a chatbot?
The Siri on your phone, the bot on you...
80% of support queries constitute redundant and repetitive queries. And a support agent i...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
To build; or not to build – that is the question.Whether ’tis nobler in the enterpris...
We discuss 9 definitive AI chatbot trends, predictions and expectations for coming years....
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
In previous posts, we’ve spoken about WhatsApp Chatbots; specific to why and how to buil...
Businesses use WhatsApp Message Templates to send notifications or updates to ...
Happy customers help run the business. Learn how chatbots help extend support, satisfying...
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
Foodtech in India is poised for its second breakout. As one of the few industries that th...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic takes...
Excellent customer service is one of the most underrated drivers of growth in modern-day ...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19 ...
Follow-up email has been a key part of Email marketing which is hard to be unnoticed. In ...
More often than not, the insurance and banking industry operates as the unofficial shock a...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...