80% of support queries constitute redundant and repetitive queries. And a support agent i...
Author: Anush Clive Fernandes
Love Canines, Conversational Automation and Curry - Steph and otherwise.
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
Happy customers help run the business. Learn how chatbots help extend support, satisfying...
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
Over the past few years, chatbots have stepped into the foray of mainstream business oper...
Foodtech in India is poised for its second breakout. As one of the few industries that th...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic takes...
Excellent customer service is one of the most underrated drivers of growth in modern-day ...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19 ...
Follow-up email has been a key part of Email marketing which is hard to be unnoticed. In ...
More often than not, the insurance and banking industry operates as the unofficial shock a...
In this blog post, you will find 3 questions that you need to ask when someone says their ...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...
WhatsApp's business chatbots are all the rage.
Using WhatsApp, companies have seen som...
It’s 2020 and the Verloop office is buzzing. There’s stuff happening all around me. A...
The best way to learn how to prepare for the future is to look at the past. As we talk ab...