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Author: Anush Clive Fernandes

Love Canines, Conversational Automation and Curry - Steph and otherwise.

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customer support
18 Mins
conversational AI
customer support
What is Conversational AI? Explained with Example and Use Cases
  • June 29th, 2022 / 18 Mins read
  • Rachana Chotia
Learn what is conversational AI, how it works and how your organisation can use it to pro...
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Conversational AI For Banking: A Complete Guide On Conversational Banking
  • March 29th, 2022 / 14 Mins read
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Verloop.io Shines Bright At The 2022 G2 Best Software Awards
  • February 8th, 2022 / 4 Mins read
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We did it! Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
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A Look Back on Verloop.io in 2021
  • January 4th, 2022 / 10 Mins read
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It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
chatbots
5 Mins
how do chatbots work
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Chatbot 18 – The Tech Behind How do Chatbots Work
  • May 18th, 2022 / 5 Mins read
  • Anush Clive Fernandes
One of the most commonly asked questions on Quora for me is usually, "How do chatbots wor...
whatsapp
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Ultimate Guide: WhatsApp Click-to-Chat Link
  • May 16th, 2022 / 3 Mins read
  • Anush Clive Fernandes
WhatsApp is one of the most popular messaging applications in the world. Using WhatsApp's...
ecommerce
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11 Industries Leveraging The Power Of Chatbot Applications To Grow Their Business!
  • April 11th, 2022 / 20 Mins read
  • Anush Clive Fernandes
Chatbots applications for industries have been the technological talk of the town. Over t...
healthcare
9 Mins
medical chatbot use cases
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Medical Chatbot: Let’s Chat-A-Bot it
  • April 7th, 2022 / 9 Mins read
  • Anush Clive Fernandes
We chat about the different uses of Chatbots. In this blog, we discuss the future of Heal...
chatbot
13 Mins
to build or buy a chatbot
chatbot
Build vs Buy: Chatbot Edition
  • March 22nd, 2022 / 13 Mins read
  • Anush Clive Fernandes
To build; or not to build – that is the question.Whether ’tis nobler in the enterpris...
Conversational AI
9 Mins
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The Best Open Source Chatbot Platforms in 2022
  • February 8th, 2022 / 9 Mins read
  • Anush Clive Fernandes
Looking for the best open-source chatbots? In this blog, you will find top 8 chatbots wit...
Conversational AI
15 Mins
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26 Best AI-Powered Chatbot Apps In 2022
  • December 7th, 2021 / 15 Mins read
  • Anush Clive Fernandes
Find out which are the best chatbot apps! Read about the 26 best chatbot apps powered by ...
customer support
7 Mins
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9 Definitive AI Chatbot Trends and Predictions for 2022
  • November 24th, 2021 / 7 Mins read
  • Anush Clive Fernandes
We discuss 9 definitive AI chatbot trends, predictions and expectations for coming years....
whatsapp
8 Mins
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7 Best Ways to Collect WhatsApp Business Opt-Ins
  • November 8th, 2021 / 8 Mins read
  • Anush Clive Fernandes
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
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7 Mins
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Auto-reply for WhatsApp: A Guide for 2022
  • November 3rd, 2021 / 7 Mins read
  • Anush Clive Fernandes
In previous posts, we’ve spoken about WhatsApp Chatbots; specific to why and how to buil...
whatsapp business api
7 Mins
whatsapp template
whatsapp business api
WhatsApp Templates: Download 30 WhatsApp Business API Templates
  • September 13th, 2021 / 7 Mins read
  • Anush Clive Fernandes
Businesses use WhatsApp Message Templates to send notifications or updates to ...
customer support
8 Mins
csat score
customer support
CSAT Score: The Ultimate Guide
  • April 6th, 2021 / 8 Mins read
  • Anush Clive Fernandes
Happy customers help run the business. Learn how chatbots help extend support, satisfying...
whatsapp
5 Mins
whatsapp
Why is Everyone Talking about WhatsApp Chatbots for Foodtech?
  • November 27th, 2020 / 5 Mins read
  • Anush Clive Fernandes
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
chatbot
5 Mins
chatbot
Improve Customer Experience by Giving Your Chatbot a Personality
  • November 10th, 2020 / 5 Mins read
  • Anush Clive Fernandes
Over the past few years, chatbots have stepped into the foray of mainstream business oper...
support
5 Mins
support
Chatbots for the Foodtech Industry: A Beginner’s Guide
  • October 29th, 2020 / 5 Mins read
  • Anush Clive Fernandes
Foodtech in India is poised for its second breakout. As one of the few industries that th...

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