Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
GITEX, Gulf Information Technology Exhibition, is one of the biggest tech shows in the wo...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...
Conversational AI is playing a more central role in today’s support organisation. Brand...
We couldn’t be more excited to share this news with you! Today LinkedIn announced the T...
In a world full of conversational AI chatbots, selecting the one best suited for your com...
Businesses use WhatsApp Message Templates to send notifications or updates to ...
Voice AI assistants have taken convenience in customer communication a level up. Your use...
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to provi...
Integration of conversational AI platform with the customer service tools allows business...
Today, an ever-increasing number of businesses are incorporating chatbots into their webs...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Living in the age of convenience, speed and accessibility, businesses and consumers look ...
Customer engagement today is all about creating experiences that build trust. And 95% of ...