Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regi...
The Middle East has remained one of the early adopters of tech and AI innovations. In th...
Want to transfer your phone number to a different WhatsApp Business API Account? Read mor...
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We couldn’t be more excited to share this news with you! Today LinkedIn announced the ...
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Technology simplifies life.
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An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
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