Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
In this blog, we will be talking about SPIN implementation. But, before that you need to ...
Over the past few years and months, you've probably heard a lot about automation. From Te...
Easy automation for busy people, Verloop now connects with your favorite products - Zapie...
One way or another, Lead Generation has been an integral part of how businesses are run s...
Variety is the spice of life. The first step is always the hardest. Work hard at working s...
There was a time when digital customer support was only considered as a safety net, for w...
Conversational Automation has taken an active role in the sales cycle. With the help of a...
Context is one of the most important facets of a holistic conversation. Here are the foll...
We are part of the next great social transition. As the world moved online, we heralded S...
In this blog post, we will talk about how to improve the sales performance of your co...
Are you here to learn how to build a bot? Then you’re on the right track to digital d...
That’s it, I’ve had it.
No more spammy email blasts, no drone-like cold calling, scri...
There has been a constant debate amongst Chatbots Vs Apps. In this blog, we get you an in...
There's a growing demand for chatbots amongst small-scale business owners. Chatbot helps ...
I can’t tell you when I can’t identify a specific moment in time. But there came a po...