Is the agent meeting the defined SLA time for responding to the customer?
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Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
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In today's fast-paced functioning of the world, exceptional customer service trumps over...
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