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Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
As the frost settles and the year draws to a close, it's time to celebrate!Verloop.io is t...
A platform where nearly 3 billion people ( well, 2.95 billion active users to be precise) ...
Getting visitors to your Shopify store is one thing; converting them into customers is ano...
AI is no longer the stuff of science fiction – it’s quickly becoming a pivotal tool fo...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It's w...
We live in a world where a digital experience is the key for a business to survive. Your w...
There's no shortage of guides explaining WhatsApp API's technical features. But as a marke...
When it comes to engaging customers in Saudi Arabia, knowing Arabic is just the beginning....
As a marketer who's weathered the storms of countless digital transformations, I've seen t...
Let’s face it—escalations are part of the job for any customer support agent. Whether ...
The quest for superior customer service has led companies worldwide to embrace chatbot te...
WhatsApp is undoubtedly one of the go-to messaging apps in the market, which businesses c...
Is the agent meeting the defined SLA time for responding to the customer?
Are th...
An average agent handles more than 250 conversations each month, addressing customer inqu...
Welcome to the dynamic realm of personalised marketing, where every connection is tailore...