Ignite Customer Experience Magic.
Make Conversations Alive!

Contextual conversations that drive actionable outcomes – unlike any other AI solution.

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Experience the Future of Customer Engagement

Embrace cutting-edge conversational AI solutions empowered by Generative AI, delivering highly personalised and context-aware interactions that exceed customer expectations.

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Unleash the Power of Conversation Automation

4B
4B+
Queries
Processed 
200M
200M+
Unique Users
Reached 
30D
30
Days for 60%
Automation 

92
~92%
Support Query
Deflection 

Enhancing Customer Experience.
AI-driven Automation for Round-the-Clock Assistance.

Automate Chat

Streamline Support


Streamline your operations and provide seamless, round-the-clock assistance with AI-driven chat support automation.

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Voice Automation

Support Made Easy!


Revolutionize customer service by automating voice support, enabling personalised interactions and efficient problem resolution.

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Agent Partner

Improve Efficiency, Enhance Excellence


Empower your agents with intelligent tools that assist in delivering exceptional customer service, boosting efficiency and productivity.

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Fostering Success Together

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nykaa

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

anuj sharma
Anuj Sharma
Product Manager, Nykaa
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adib

ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

siraj patel
Siraj Patel
CTO, ADIB
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Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

fady jabrah
Fady Jabrah
Customer Experience Manager,
Flyin
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ninjacart

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

alok
Alok Sulakhe,
Team Lead, Ninjacart
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sirona

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

anika wadhera
Anika Wadhera,
Head - Marketing, Sirona

Maximize Impact.
Build, Scale, Optimize through a Unified Platform!

Create Contextual Free-Flowing Conversations

Empower agents with human-like conversations using our Generative AI-powered Terra AI dashboard.

  • AI-Summary
  • AI-Expand
  • AI-Tone Adjustment
  • AI-Rephrase
  • Voice Generative AI Support
  • AnswerFlow
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Improve Customer Experience with Powerful AI

Step up customer support with quick, personalised chats powered by conversational AI. Create customised flows in your preferred language.

  • Live Chat
  • Bot Builder
  • NLP-Powered FAQ
  • Multilingual
  • Campaigns
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Monitor Your Metrics And Measure Success

Track your bot and agent’s KPIs in one place. Get real-time data and identify trends in user behaviour. Drive data-backed business decisions.

  • Dashboards
  • Real-time Monitoring
  • User Insights
  • Goal Completion Rate
  • Report Scheduling
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Boost Your Contact Centre Agent Performance

From filling them in on different contexts to allowing them to access other applications seamlessly, Verloop.io’s their go-to solution to handle customer conversations efficiently.

  • Agent Dashboard
  • Nudge
  • Canned Responses
  • Live Chat Plugins
  • More Details
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Interact with Customers at their Convenience

Make it easy for customers to reach you at a time and place that suits them. Indulge them on their preferred channel at their convenience.

  • Website
  • In-App
  • WhatsApp
  • Facebook
  • Instagram
channels

Sync Data for Consolidated Information

Connect with your CRM, payments and online stores, instantly. We support integration with 60+ apps to ensure you find all information in one place.

  • CRM and Ticketing
  • Marketing
  • Payments
  • Messaging Channels
  • More Apps
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Protect Customer Data with Foolproof System

Keep your information confidential and secure. Manage compliance with data protection, privacy, and international data transfer regulations.

  • Role Based Access Control
  • GDPR
  • Multi-factor Authentication
  • PII
  • Data Residency
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Industry-Tailored Solutions.
Boosting Customer Experience Across!

Unified Arsenal, Triumphantly Together!

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Chat

Automate customer engagement on
website, application, WhatsApp and
other social media channels
Ask for a Demo

Voice

Automate voice workflows for inbound/
outbound across IVR, Alexa,
and Google Assistant .
Ask for a Demo