Customer Support = Business Continuity, An Insurance Webinar

Akin to many other industries, the Covid-19 pandemic has forced businesses in BFSI and particularly in the insurance sector to re-examine their operational practices and also scale up their services in order to meet demand. There have also been the need for companies to adopt a digital-first approach as their navigate various challenges the sector faces as a whole. 

We cover: 

• Covid-19 and its effect on the insurance sector 
• How is the industry scaling up their services and solutions 
• Changes in the customer demand and behaviour 
• What steps does the insurance industry need to take in order to survive