Cutting Costs with Conversational AI in the Insurance sector (MENA)

The MENA region is full of opportunities for the Insurance and Lending sector. The GCC insurance market is expected to reach $36.1 billion in 2024 from $29.2 billion. That’s a cumulative aggregate growth of 4.3%.

As customers move to digital platforms, businesses need to ensure that customer experience does not deteriorate below the acceptable levels. And this needs to be achieved without any unsustainable budget overruns.

Bad customer experiences are leading to an estimated $41 billion loss every year. To prevent this from happening, companies can adopt conversational AI. 

In this eBook, you will learn:

• How Traditional Self-Service Is Failing
• State of the Customer Support Services
• Tasks That Can Be Automated
• How Proactive Outreach Deflects Tickets
• Strategic Use of Conversational AI in Cutting Costs
• Verloop.io’s Conversational AI Platform for Customer Support