Benchmark reports
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Did you know that the BFSI Conversational AI market is set to reach a staggering $32.62 B...
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Did you know? According to a study conducted by PwC, a staggering 86% of customers are wi...
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In this report we have analysed over 20M+ incoming chats across India, MENA and...
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To understand the state of Customer Support in 2021, we collated data from over 80 mi...
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Our annual e-Commerce Benchmark Report 2021 has collated data from over 11.4 million cust...
Read Now
How is conversational AI impacting customer support in the BFSI industry? Custom...
Read Now
Did you know that the BFSI Conversational AI market is set to reach a staggering $32.62 B...
Did you know? According to a study conducted by PwC, a staggering 86% of customers are wi...
In this report we have analysed over 20M+ incoming chats across India, MENA and...
To understand the state of Customer Support in 2021, we collated data from over 80 mi...
Our annual e-Commerce Benchmark Report 2021 has collated data from over 11.4 million cust...
How is conversational AI impacting customer support in the BFSI industry? Custom...
Customer Support is evolving and consumer behaviour is changing. Customers are no longer ...
The BFSI industry was already in motion of digitalization when the pandemic hit. However,...
With the rise of “Me-commerce”, which means meeting a customer’s ever-changing and ...